Privacy Policy

At CNSNAP BEAUTY, accessible from https://cnsnap.beauty, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP BEAUTY and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

As a reverse purchasing agent, we collect information necessary to facilitate your orders from China. This includes:

• Personal Identification Information: Name, email address, phone number, and shipping address.
• Order Details: Links to products, specifications, and purchasing instructions for items sourced from Chinese platforms.
• Transaction Information: Payment confirmation details (please note we do not store full credit card numbers; these are handled by our secure payment processors).
• Communication Data: Records of your correspondence with our customer service team.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and purchasing services.
• Improve, personalize, and expand our website offerings.
• Understand and analyze how you use our website.
• Process your transactions and manage the “reverse purchasing” logistics from Chinese suppliers to your doorstep.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
• Send you emails regarding your order status or promotional offers (with your consent).
• Find and prevent fraud.

3. Log Files

CNSNAP BEAUTY follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, CNSNAP BEAUTY uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Sharing Your Information

We share your information only when necessary to fulfill our service as your purchasing agent:

• Third-Party Logistics: We share your shipping address and contact details with international couriers and freight forwarders to deliver your products.
• Service Providers: We may share data with providers who help us with website hosting, payment processing, and email delivery.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We use commercially acceptable means to protect your personal information. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure. We implement multi-step quality and security checks to ensure your data and your products are handled with care.

7. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.